Senior Director, Organizational Learning

Senior Director, Organizational Learning

USAID Learns

Hanoi, Vietnam

Apply here

Position Description (taleo.net) [1]

About Social Impact

Social Impact (SI) is a global development management consulting firm. We provide monitoring, evaluation, strategic planning, and capacity-building services to advance development effectiveness. We work across all development sectors including democracy and governance, health and education, the environment, and economic growth. Since 1997 we have worked in over 100 countries for clients such as US government agencies, bilateral donors, multilateral development banks, foundations, and nonprofits.

Project Objective

SI is implementing the USAID/Learns Contract (Learns). The scope of the five-year project is to support USAID/Vietnam staff and partners to implement more efficient, effective, and transparent programs by improving: (1) USAID and Implementing Partner (IP) capacity to achieve expected results; (2) USAID’s understanding and tracking of project performance; and (3) collaboration, learning, and adapting (CLA).

Position Description

SI is seeking a full-time Senior Director for Organizational Learning who will provide senior level leadership and technical guidance in Collaborating, Learning, and Adapting (CLA).

This position will be based in Hanoi, Vietnam and is full-time, starting as soon as possible in 2023, through September 2024 with possibility of extension. The Senior Director will report to the Learns Chief of Party (COP).

*Please note: This post is open for local candidates.

Responsibilities

• Supervise, mentor, and coach staff on the Collaborating, Learning, and Adapting (CLA) team to stay motivated and support them in producing high quality work. The CLA team includes the facilitation, research & evaluation, and design services staff. The position will directly supervise service area leads on the CLA team.
• Manage and nurture the CLA team to maintain a psychologically safe environment where all staff learn, develop, contribute, and collaborate effectively.
• Champion a CLA culture, continuously identifying ways to promote CLA within the Learns team, USAID and implementing partners. 
• Lead and continuously improve Learns’ facilitation service area.
• Develop and conduct training in Collaborating, Learning & Adapting topics. 
• When directly responsible for tasks, provide high quality services to USAID and implementing partners.
• Oversee internal knowledge management and reflection practices on Learns.
• Ensure that the team offers USAID and implementing partner staff technical assistance that is of quality, coherent, useful and timely.
• Work with team members to identify challenges, lessons learned, and opportunities for improvement in our work
• Model CLA approaches and values in all areas of work to serve as a role model to staff, partners, and USAID.
• Troubleshoot client and consultant management challenges with staff.
• Build and maintain effective relationships with USAID and implementing partner staff.
• Continually maintain an open and service-oriented dialogue with USAID, IPs, and other counterparts. Regularly meet with the COP, and when applicable, the USAID Contract Officer's Representative (COR), to keep them current on task developments, technical advances, challenges, new opportunities, strategic developments, and other management level updates.
• Other duties as assigned.

Qualifications

• Master’s Degree in a social science, development studies or related field (highly desirable).
• At least 10 years of experience in international development with increasing levels of responsibility over time.
• Minimum of seven years of experience in group facilitation, change management, and/or strategic planning.  
• Superior oral and written communication skills.
• Demonstrated facilitation experience with USAID, implementing partner, and Government of Vietnam stakeholders required.
• Demonstrated strong leadership, strategic thinking, organizational and team-building, and representational skills.
• Previous experience supporting USAID-funded agreements required. 
• Familiarity with USAID’s approach to Collaborating, Learning & Adapting (CLA) required. 
• Fluency in written and spoken English and Vietnamese, required.

The closing date for application: March 17, 2023. Selection and interviews will be performed continuously and interested candidates are encouraged to apply as soon as possible.  Note that depending on the profiles of the applicants received, SI reserves the right to change parts of the job’s responsibilities, qualifications, title, and expected length of assignment.

To apply, please submit your CV to the online link above.

Come join our energetic and innovative team!  We offer you the opportunity to play a leading role in the growth of our company, work as part of a creative and committed team, and make a difference in the well-being of our world.

To learn more about Social Impact, please visit our website: http://www.socialimpact.com [2]

SI is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Only selected candidates will be contacted for an interview. Please, no phone calls and/or office visits.