Monitoring Evaluation, Accountability and Learning (MEAL) Officer

The Opportunity - Monitoring Evaluation, Accountability and Learning (MEAL) Officer [1]

The MEAL Officer is responsible to facilitate MEAL related works at projects and program level.  He or she will collaborate with project/ program team to monitor and measure that projects’ outputs, outcomes and impacts are achieved according to the agreed indicators, to facilitate capturing lessons learned in the implementation of different program activities and ensure lessons learned are integrated in program development. The MEAL Officer need to ensure QBs, Accountability and Learning fully functioned at in charged projects/ program and participate in MEAL initiatives such as internal evaluations/ learning events, program annual planning and reporting of CSP implementation and others.

KEY AREAS OF ACCOUNTABILITY:

Key Area 1: Research and Evaluation

• Contribute to the implementation of the research plan in the Country Office.
• Lead the implementation of assessments and surveys including Baseline, mid-term, End line assessments, and assessment tools covering relevant project indicators as needed.
• To ensure management responses of evaluation and actions after research are tracked and updated as quarterly basic.

Key Area II: Accountability

• Work closely with program team to ensure all project staff, including partner staff, fully understand and promote accountability through trainings, workshops and campaigns.
• Ensure that the Feedback and Reporting Mechanism (FRM) and tools is used in all project sites.
• Collaborate with Accountability Focal Point in reporting and investigation of complaints and feedback as and when needed.
• Ensure accountability trackers to document and update information of status and follow up actions. 

Key Area III: Monitoring

• Develop Accountability, Learning and Monitoring tools/approaches for the project monitoring (beneficiary tracking, data collection and analysis, reporting, etc.) in line with SCI Quality Framework.
• Ensure that research, evaluation, accountability, learning and monitoring (REALM) activities are undertaken as planned and with use of Quality Benchmarks, REALM Dashboard, REALM Procedures, FRM and PRIME system.
• Responsible for management of projects’ REALM plan, IPTT, FRM, database and KPIs, Total Reach reports for the projects/ program.
• Provide regular analysis and recommendations for project management.
• Quality assurance of REALM implementation at projects and program level.

Key Area IV: Learning

• Translates and presents REALM data to promote learning throughout the program, particularly on issues of program quality, policy analysis and advocacy.
• Provide technical support to Save the Children, implementing partner staff and external consultants regarding REALM activities.
• Coordinate with program staff to ensure that lessons learned and best practices are properly documented and are incorporated into program implementation and design.
• Provide inputs into project reports, country annual report and country annual planning.  
• Work collaboratively with Technical Experts and New Business Development to provide inputs in new proposals.
• Participate in REALM focal point group activities.

Other tasks

• Support program/ projects to use and update MEAL related data and information in PRIME system. 
• The job duties and responsibilities as set out above are not exhaustive and the post holder may be required to carry out additional duties within reasonableness of their level of skills and experience, including adjustment on job description. 

BEHAVIOURS (Values in Practice)

Accountability:

• Holds self-accountable for managing resources efficiently, achieving and role modelling SC values
• Holds staff and partners accountable to deliver on their responsibilities with strong support for using their knowledge and creativity to deliver according to communities/beneficiaries’ needs, and also providing the necessary guidance/help improve performance, including appropriate consequences when results are not achieved

Ambition:

• Set ambitious goals for self; be creative and proactive for professional development;
• Widely share a personal vision for SC Vietnam programs in line with SCI vision; engage and motivate others;
• Be future orientated and think strategically

Collaboration:

• Build and maintain effective relationships with team, colleagues and external partners and supporters
• Values diversity, sees it as a source of competitive strength
• Approachable, good listener, easy to talk to.

Creativity:

• Develop new and innovative ideas, especially solutions to problems/challenges
• Be willing to take disciplined risks for children’s, youth’s and women’s wellbeing

Integrity:

• Be honest and encourage openness and transparency in all professional matters

QUALIFICATIONS

• Bachelor’s degree or higher in M&E, statistics, social science or related fields.

EXPERIENCE AND SKILLS:

Essential:

• Minimum 2 years of experience in project REALM field, experience in database, capacity building and beneficiary follow up is an advantage.
• Proven experience in program monitoring, review and evaluation, including setting of indicators and collection, analysis and presentation of program data, learning and accountability. mechanisms.
• Quick learner with ability to think strategically and creatively;
• Ability to provide technical support/inputs in developing and implementing sound REALM for children.
• Skills in data analyses (both qualitative and quantitative data) using suitable packages (STATA, SPSS for quantitative data, and NVivo or MAXQDA for qualitative data).
• Skills in data visualization is desirable.
• Skills in database management is desirable.
• Having research background is desirable.
• Ability to meet tight deadlines accurately and on time.
• Good written and verbal communication skills in English and Vietnamese
• Commitment to and understanding of SCI mission, values and principles including rights-based approaches.

Desirable

• Prior experience working with Save the Children and familiarity with organization’s policies and procedures will be an advantage.

Additional job responsibilities

• The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within reasonableness of their level of skills and experience.

Equal Opportunities

The REALM Officer is required to carry out the duties in accordance with the SCI Equal Opportunities and Diversity policies and procedures.

The Organisation

We employ approximately 25,000 people across the globe and work on the ground in over 100 countries to help children affected by crises, or those that need better healthcare, education, and child protection. We also campaign and advocate at the highest levels to realize children’s rights and ensure their voices are heard.  

We are working towards three breakthroughs in how the world treats children by 2030:

• No child dies from preventable causes before their 5th birthday
• All children learn from quality basic education and that,
• Violence against children is no longer tolerated

We know that great people make a great organization and that our employees play a crucial role in helping us achieve our ambitions for children.  We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive workplace where ambition, creativity, and integrity are highly valued.

Application Information

Please apply using a coverletter and up-to-date CV as a single document and use format. Please also include details of your current remuneration and salary expectations. A copy of the full role profile can be found at:

Job Description - Hanoi - MEAL Officer - National Only (230000Y3) (taleo.net) [2]

Location: VietBank Building, 70-72 Ba Trieu, Hoan Kiem, Hanoi
Closing Date: 08 March 2023

If you have any issues with applying via our system, please send an email explaining your troubles to [email protected] [3]

We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.

All employees are expected to carry out their duties by our global anti-harassment policy.