Vietnam Digital Trade
SCOPE OF WORK
Local STTA Logistics Digital Transformation Expert (focused on warehouses)
Date: February 2024
Position: Local STTA Logistics Digital Transformation Expert (focused on warehouses)
Reports to: USAID Vietnam Digital Trade (VDT) Technical Team
Location: Hanoi or other provinces in Vietnam (if required)
Eligibility: Vietnamese Nationals
LOE: (STTA) 15 days
Period of Performance: February – August 2024
International Development Group LLC is an international development consulting firm that assists donors, governments, and the private sector to create and take advantage of opportunities for sustainable, broad-based economic development and poverty reduction. IDG provides entrepreneurs and policymakers with the practical tools needed to achieve real and measurable impact for their communities and countries. IDG assistance programs aim to build the capacity, skills, and knowledge of local individuals and institutions in the public, private, and not-for-profit sectors, fostering synergies between local knowledge and international experience.
Project Background
The VDT is a two-year activity (2023-2025) addressing regulatory gaps and promoting private sector engagement in the rapidly growing digital economy. USAID VDT Activity [1] supports the Ministry of Industry and Trade (MOIT)’s implementation of frameworks that facilitate digital trade, with an emphasis on supporting MOIT in holding public-private dialogues to ensure implementation is done in consultation with the private sector. Regulations that are responsive to private sector needs remove bottlenecks in trade faced by enterprises and increase regulatory transparency, helping to shape an e-commerce sector where enterprises of all sizes can benefit. The Activity encourages the participation of small and medium enterprises (SMEs) in digital trade by introducing new business models and other best practices, such as traceability of goods, as well as facilitating cross-border connections between enterprises via MOIT’s digital trade promotion platform.
Activity Background
Under the work plan approved by the MOIT and USAID, the VDT will support the MOIT Agency for Foreign Trade to conduct comprehensive assessment of the status of IT application in logistics service enterprises in Vietnam, and to make policy recommendations to promote digital transformation in the industry.
The assessment is expected to target three different sectors:
- Seaports: the survey will select key seaports in Vietnam in cooperation with the Foreign Trade Agency of MOIT and will collect information about the applications to manage the relevant operations (for example, the presence of Port Community System, Cargo Tracking and Tracing Systems, Terminal Operating Systems, Electronic Data Interchange, etc.)
- Road Transport: the survey will select key logistic and transport companies in Vietnam and collect information about the different IT applications adopted (for example, Transport Management Systems, Tracking and Tracing applications, Mobile applications for drivers, etc.)
- Warehouses: the analysis will focus on the IT applications adopted in selected warehouses (for example: warehouses management systems, execution systems, yard management systems, mobile apps for warehouses workers).
To conduct this activity, the VDT will mobilize three local experts and one international expert to implement the following tasks:
- Local STTA Logistics Digital Transformation Expert (Lead) (Local Expert 1). In charge of designing and leading the activity in cooperation with VDT team, MOIT Agency for Foreign Trade and other local and international experts. Expert 1 will take lead in conducting the survey (including the interviews) and be the main responsible of delivering the final report on assessment of IT application in logistics service enterprises in Vietnam and recommendations to promote digital transformation in Vietnam, in cooperation with the local and international STTA experts. Besides the general responsibility of leading the activity, the expert will be in charge of the analysis of the logistic in seaports.
- Local STTA Logistics Digital Transformation Expert (focused on road transport) (Local Expert 2). The Local Expert 2 will participate in the survey (including the interviews) and contribute to final report (focused on road transport).
- Local STTA Logistics Digital Transformation Expert (focused on warehouses) (Local Expert 3) (this SOW). The Local Expert 3 will participate in the survey (including the interviews) and contribute to final report (focused on warehouse).
- International STTA Logistics Digital Transformation Expert. The International Expert will be charge of supporting the design of the activity, to provide the international best solutions in three areas and in working in cooperation with the other local STTA experts and the VDT team providing the recommendations to the relevant stakeholders.
In consultation with the VDT Technical Team, the Local Expert 3 will work closely with the MOIT Legal Department and the local and international STTA experts. The Local Expert 3 may also be required to work in collaboration with other members of the VDT team in order to undertake this activity.
Key Tasks/Responsibilities:
The Local Expert 3 will be responsible for:
- Provide comments on the activity plan and the timeline.
- Desk study on the status of IT application in logistics (focused on warehouses).
- Participate in conducting the survey for logistics services enterprises and import-export enterprises on the status of IT application in logistics in coordination with other local STTA experts:
- Develop part of the questionnaires with focused on warehouses in cooperation with the other two local experts, to assess the specific situation in the three different areas and ensure the questionnaire captures essential information related to IT applications, digital infrastructure, and current operational challenges in logistics service enterprises;
- Identify key stakeholders for sending survey questionnaires and interviews in the target sectors (focused on warehouses);
- Conduct interviews with relevant stakeholders in collaboration with other experts, to understanding current IT application landscape, pain points, and aspirations (focused on warehouses).
- Draft the part of the assessment report related to warehouses, by analyzing survey responses and interview information.
- Provide comments on final assessment report, with focused on part of warehouses.
- Participate in and present key findings and recommendations to MOIT Foreign Trade Agency, VDT, and other relevant stakeholders in a workshop in Hanoi, focused on warehouses.
Deliverables
- Comments on the activity plan and the timeline.
- A list of suggested key stakeholders for the surveys and interviews in warehouses.
- Part included in final survey questionnaires on warehouses;
- Written part on the status of IT application in logistics (focused on warehouses).
- Comments on the final assessment report on the status of IT application in logistics service in Vietnam, focused on warehouses.
- Active participation and a presentation at a workshop in Hanoi on presenting key findings of the assessment report, focused on warehouses.
Qualifications
The Local Expert 3 should have the following qualifications:
- Degree in Economics, Law, Political Science, Information Technology, or a related field.
- At least five years of proven experience in data analysis and interpretation.
- Expertise in dealing with the logistic of warehouses.
- Preference will be given to candidates with a proven track record of conducting data analysis and interpretation within the spheres of logistics, supply chain, or related industries.
- Experience in working in research, assessment and analysis projects.
- Excellent written communication skills to produce clear, concise, and impactful reports, proposals, and presentations.
- Strong written, and oral English and Vietnamese.
Proposals should be submitted to [email protected] [2] no later than March 1, 2024.